Shipping & Returns

Freight

    International shipping is via Air INTERNATIONAL EMS Express Company, delivery usually one week.

    All orders will be insured for the full purchase price and can be tracked on the EMS website.

    All international shipments are shipped via EMS express mainly in retail, while for wholesaling, please contact us now, click Contact Us! That's why you can enjoy free shipping and great discount offer here by retail. Save more money now enjoying the actual quality of the new brand.

    We are a professional online retailer and collaborate with EMS express long term, shipping and delivery at the door. Make sure you are home when the packages arrive.

    All packages will be shipped to another box !!

return Policy

    We are committed to your satisfaction. All ordered items here are close to the word here "what you see on our website is what you get in 7 days". Before you enjoy the easy exchange and return policy, please contact us for a return shipping address before sending the goods. Contact Us! All items sent back to us must be in their original state. Not worn, changed or washed, with all codes attached.

    All ordered items are the right items you choose here. We promise you the correct order of the package. So if returning the correct items for a refund: all returned items are given with the postponement fee of 15% and a commission to the bank. Shipping and handling are non refundable.

    We will not cover shipping the cost of return or exchange of the correct order package, you will be responsible for shipping and handling. In addition, we recommend that you add tracking and insurance for your own protection, we can not be responsible for lost shipments.

    Any returns must be sent to the delivery address we will send you after you contact us!

exchanges

    We accept exchanges for a different size or color within 30 days of the original date of shipping. Please contact us with your order number and one of our staff will help. Contact Us! If you would like to exchange items for a different style, you would have to return the goods for refund (as per Return Line) and place a new order for the style you prefer.

    You must contact us before returning the items. All items sent back to us must be in their original state. Not worn, changed or washed, with all codes attached. Worn or dirty items will be returned to you.

    We will not cover shipping costs for exchange, you will be responsible for returnport and for shipping and shipping handling of exchanged items back to you. We recommend that you add tracking and insurance when you ship goods to us for your own protection, we can not be responsible for lost shipments. Shipping and handling are non refundable. And you have to pay 15% stockfill fee.

Book a reservation

    Cancellation of an order must be requested before the order has been sent. Because we process all orders as quickly as possible within 6-8 hours of placing orders, so we are not always able to cancel an order after it's placed. Hope you can understand this important point. Cancellation requests after the order has been shipped will be processed according to our return policy. And you have to pay a commission to the bank.

Friendly Note: If you do not receive 10-digit tracking number within 3 days of the order, the email server may have seen it as spam. In this case, please contact us for help tracking.
Copyright © 2018 www.austinhwyevents.com. Powered by Hogan Fashion Boutique